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2020 Mercedes-Benz CLA owner complaints

Most named: back-over prevention

8 of 24 complaints

Crashes
1
Fires
0
Injuries
2
Deaths
0

Owner complaints to the US safety agency (NHTSA), 2020 models.

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Back-over prevention8Electrical system8Other or not specified4Engine3Fuel system2Service brakes,hydraulic2
Top 6 components named in 24 complaints.

Components named most often

A complaint can name more than one component.

2020 Mercedes-Benz CLA complaints by component
ComponentComplaintsShare of complaints
Back-over prevention833%
Electrical system833%
Other or not specified417%
Engine313%
Fuel system28%
Service brakes, hydraulic28%

Complaints by model year

Mercedes-Benz CLA complaints by model year
Model yearComplaints
2014195
2015158
201667
201727
201846
201952
202024
20217
20224
20236
20243
20251
20261

Rivals, 2020

Complaints about rivals, 2020 models
RivalComplaints
Audi A4127
Cadillac CT539
Volvo S608
INFINITI Q503
Lincoln MKZ2
Volkswagen Arteon2

What this cannot tell you

Counts, not rates. Sales volume differs by model.

Complaints are owner reports, not confirmed defects.

Source: NHTSA complaints data (api.nhtsa.gov), public domain. Collected 2026-10-05.

How values are checked