2020 Ford Explorer owner complaints
Most named: transmission and drivetrain
490 of 1,221 complaints
- Crashes
- 36
- Fires
- 10
- Injuries
- 38
- Deaths
- 0
Owner complaints to the US safety agency (NHTSA), 2020 models.
Components named most often
A complaint can name more than one component.
| Component | Complaints | Share of complaints |
|---|---|---|
| Transmission and drivetrain | 490 | 40% |
| Other or not specified | 207 | 17% |
| Electrical system | 183 | 15% |
| Engine | 115 | 9% |
| Back-over prevention | 104 | 9% |
| Service brakes | 79 | 6% |
Complaints by model year
Rivals, 2020
| Rival | Complaints |
|---|---|
| Honda Pilot | 489 |
| Ford Expedition | 419 |
| Toyota Highlander | 317 |
| Jeep Grand Cherokee | 239 |
| Chevrolet Traverse | 229 |
| Nissan Pathfinder | 53 |
What this cannot tell you
Counts, not rates. Sales volume differs by model.
Complaints are owner reports, not confirmed defects.
Source: NHTSA complaints data (api.nhtsa.gov), public domain. Collected 2026-10-05.
- Two or more sources agree
- One source
- Model-level or estimate
- Sources differ